Am I able to see the design before embroidery starts?
Yes, an initial mock-up design will be sent to you for approval before embroidery starts. Once you approve the design the embroidery process starts and design cannot be changed.
Why do I have to approve my design?
We send your design to you for approval, so you can check that you are happy for it to proceed into production. If your design needs to be changed we can change them before it has been embroidered. You need to check your design THOROUGHLY and tell us immediately of any changes using the contact us page. We ask you for approval to ensure you like your design, but more importantly that you checked that the information, colours and spellings are correct.
If you do not properly check your design and it contains any errors, we will be unable to rectify them once it has been embroidered.
Do you embroider fakes?
No. Please only request a logo or design you have express permission or a licence to reproduce.